Refund policy

Return & Refund Policy

We want you to love your purchase. If for any reason you’re not completely satisfied, we’re here to help.

Returns Eligibility

• Items can be returned within 14 days of receiving your order.

• To be eligible for a return:

  • Items must be unused, unworn, unwashed, and in their original condition

  • All tags, labels, and original packaging must be intact

• We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return or refund:

• Sale or discounted items (unless defective)

• Accessories, underwear, swimwear, or items marked as final sale

• Items showing signs of wear, damage, or alteration

How to Request a Return

1. Contact our customer support team within the return window.

2. Provide your order number and reason for return.

3. Once approved, you will receive instructions for returning the item.

Return Shipping

• Return shipping fees are the responsibility of the customer unless the item is defective or incorrect.

• We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Refunds

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–14 business days.

• Refunds will be issued to the original payment method used at checkout.

Exchanges

• Exchanges are subject to product availability.

• If you wish to exchange an item, please contact customer support to arrange the process.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

• Kindly include photos of the item and packaging so we can resolve the issue promptly.